Terms of Service

1. Acceptance of Terms

By accessing or using the website of Lakewood Water Damage Restoration, you agree to be bound by these Terms of Service and all applicable local, state, and federal laws and regulations.

2. Emergency Services & Estimates

Water damage restoration quotes and timelines provided on-site are based upon initial psychrometric readings, moisture mapping, and visible damage. Hidden structural conditions or electrical complications may require scope adjustments in accordance with standard restoration procedures.

3. Emergency Response & Dispatch Policy

Emergency dispatch response times are subject to severe weather conditions, road closures, and high call volumes during widespread lake-effect weather events across Cuyahoga County. Immediate mitigation requests are prioritized by threat to life safety and severity of structural compromise.

4. Limitation of Liability

Information on this website is provided for general informational and emergency mitigation guidance. Property owners must exercise personal safety, especially around submerged electrical systems and biohazard wastewater.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio and the City of Lakewood, without regard to its conflict of law provisions.